To treat our clients fairly and with respect, always delivering the highest levels of personalised service.
To nurture the development of our staff and promote a safe and rewarding working environment.
To make the experience of buying and selling at auction equitable, transparent and enjoyable.
To safeguard and protect our clients’ property and maintain client funds in a segregated account.
To respect our clients' privacy and anonymity as directed.
To promote our clients' interests to the very best of our abilities and always adhering to the highest standards of probity and professionalism in all of our dealings.
To acknowledge when we make mistakes and rectify these promptly and fairly.
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